CUSTOMER CARE

PROFESSIONAL CUSTOMER CARE

At Pressplay Fulfilment we understand the importance of customer care and outstanding customer service. Our dedicated call centre is on hand 24/7 to take and process all orders, returns and deal with every matter with the care and professionalism you and your customers expect. 

Our UK only 24/7 Call Centre services operate both inbound message/order taking and outbound telemarketing services. By providing outstanding customer service and answering in your own company name, we can enhance your reputation and help to build your brand, with every call and contact that we take for you. Using our experienced telemarketing team, we can help boost your business with an outbound campaign or compliment a current marketing campaign. 

CUSTOMER CARE

Options for 24/7 Call Centre

Experts at customer services, we will deliver a great experience for your customers. Our call operatives have live information available at their fingertips with our fully integrated system.

Managing of Live Chats on Websites

Due to the availability of our 24/7 call centre we can answer your customers queries at all times. With options for using your live chat systems or ours. We can customise the colours and adapt to your website themes.

Internationally Speaking

We have experience in dealing with uk speaking international countries, such as USA and Australia, doing their customer service throughout the night.

Technical Products

We have a dedicated technical help line team for technical products sold by some of our clients.

PA Services

Are you a small business and need someone to look after your affairs, or just need a virtual receptionist.

Social Media Management

We can respond to all your customer services on social media and also use time to engage with active followers and customers. To create an active platform to interact with your customers and keep them happy.
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